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Don Dodge on The Next Big Thing

Social Networks 1% rule

What is the social network 1% rule? Generally in a group of 100 people online, one will create content, 10 will "interact" with it (commenting or adding to it) and the other 89 will just view it. But, everyone benefits from the activities of the whole group.

Pyramid Bradley Horowitz,  an old friend from my AltaVista days, and one of the smartest guys I know uses this simple illustration to convey the idea.



I have seen this natural hierarchy many times. My experience with SiliconInvestor, one of the first investment discussion boards on the web, matches these findings. The contributor to commenter to reader ratios were about the same. Later at Napster I saw a similar pattern. Very few people shared their music collections while millions downloaded.

Web 2.0 social network sites are finding the same thing. It takes a relatively small group of contributors to create the content. These contributors attract the commenters or editors, which in turn attracts the huge audience.

At Wikipedia about 50% of all article edits are done by 0.7% of users, and more than 70% of all articles have been written by just 1.8% of all users, according to the Church of the Customer blog (http://customerevangelists.typepad.com/blog/).

Fred Wilson says his vision for social media is; "every single human being posting their thoughts and experiences in any number of ways to the Internet." TechMeme has picked up Fred's post, contributors are sure to follow, and thousands of readers will enjoy the benefits.

Published Sunday, June 01, 2008 3:43 PM by Don Dodge

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icy said:

On my own experience, what you've said is quite true. It's the small numbers of contributors to the site that makes a community active and they are very important specially to small or web startup sites. I've had my own startup but without contributors to the community, it's impossible to attract more visitors specially when a site relies on users to submit data on the site.

June 1, 2008 9:41 PM
 

allen said:

Yes I have found it true also but the more successful social networks have celebrity appeal of some sort or there seems to be a few who are most popular and trusted opinion makers.

June 4, 2008 5:39 PM
 

David said:

Totally agree with this analysis.  After managing development and market launch of start-up services for user generated content during Bubble 1.0, I can say that it's always necessary to 'seed' the service by 'investing' in the creators needed to publish content that inspires the synthesisers, and so on, until there is a critical mass of consumers for the service. I would even go as far as saying that this type of strategic investment should be maintained after market launch as a business tool for encouraging an existing service community to use new features introduced for existing services. The difficult part is knowing when you have achieved the critical mass needed for the service usage to be self sustaining.  During Bubble 1.0 we were desperately trying to strike the right balance between investment and usage volume needed to drive advertising or subscription revenue. The incentives used to encourage employees to use their My Site and corporate Wiki etc. by businesses today might be very different to those used to drive usage of Internet services, and clearly lots of things have changed in this space since 1997, though some basic principles remain unchanged and continue to apply in both cases; specifically, content is still king, and investment is still always needed to accelerate delivery of a the critical mass usage needed to ensure sustained success. Apparently we've all improved our understanding and got better at managing the details.  

June 6, 2008 5:30 AM
 

Valdis Krebs said:

We come up with a slightly different percentage... > 1%  but not much greater.  See this social network map of an on-line community... a small % of people are very active and the majority are lurkers [inactive].

Notice the three rings of increasing connectivity as you go from periphery to core...

http://www.orgnet.com/community.html

June 27, 2008 9:23 PM

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About Don Dodge

I have been in the software business for more than 20 years. I started my software career with Digital Equipment Corp, aka DEC, in the database group. I worked with 5 software start-ups over the next 12 years. Forte Software was the first multiplatform object oriented development environment. AltaVista was the first search engine on the web. Napster was the first P2P file sharing network. Bowstreet was the first web services development environment. Groove Networks was the first secure P2P collaboration platform. Now I am at Microsoft...the biggest start-up in the world... working with VC's and start-ups in the greater Boston area. The goal is to help VC's and start-ups be successful with Microsoft, and together, provide great products for our customers.
Don Dodge
Information Worker Productivity
I have been in the software business for more than 20 years. I started my software career with Digital Equipment Corp, aka DEC, in the database group. I worked with 5 software start-ups over the next 12 years. Forte Software was the first multiplatform object oriented development environment. AltaVista was the first sear...

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