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Hindsight 2.0, Lessons from a Failed Web 2.0 Startup

Dharmesh Shah and Brian Halligan wrote a very interesting blog entitled "Hindsight 2.0. Lessons from a Failed Web 2.0 Startup". The post is about Kiko, a once highly touted startup building a web 2.0 on line calendar. They had lots of buzz, VC money from Paul Graham, built with AJAX, and were considered cool. They are now up for sale on eBay...starting bid $50K.

Dharmesh and Brian point out a few lessons for entrepreneurs. You should read the post to get the background and the lessons. They make good points and have interesting conclusions, but in the end, I don't think it would have mattered. Kiko was focused on on line calendars...and no one has been successful in that space.

I don't know the specifics of Kiko, but I do know that the calendar space is hard to crack. It is not about the technology...that is relatively simple. It is about existing calendars being entrenched in Microsoft Outlook, Lotus Notes, and to some degree Blackberry.

Calendars are a feature, not a company. Not only are calendars just a feature, but they are only successful when integrated with your email/communication system. I don't know of a single calendar product that is successful on a stand alone basis. Even mighty Google has failed, with all its brand, money, and engineering prowess, in terms of market share with its calendar product...it is a failure. Kiko didn't stand a chance.

There are other companies doing on line calendars but the problem is always which calendar will be the primary consolidator of all entries, work, personal, or shared? each calendar company wants to be the controlling or consolidating point. For most users they will not agree to give up their Outlook or Notes calendar, so it is a non starter.

This is why Ray Ozzie invented Simple Sharing Extensions (SSE), an extension to RSS. The idea behind Simple Sharing Extensions is to allow multi-directional synchronization of data and objects across multiple applications. Ray used the example of trying to synchronize his private/shared/public calendars with those of his wife. They used different tools and wanted to share pieces (but not all) of each calendar, and contacts, with each other, and associates.

SSE can solve the calendar synching problem without requiring the user to choose a primary controlling calendar. Microsoft Outlook Calendar users can continue to use the Outlook Calendar for work, add personal events, and share selected calendar entries with other people. No one wants the hassle of maintaining separate calendars for work, personal, and shared items, and use different systems to do it.

An on line calendar does not solve the problem. Web 2.0 or not, it was doomed to failure. Kiko is out of business and Google's calendar is a forgotten novelty.

There are lots of Web 2.0 failure stories but most of them are never told. They simply fade away, and with them, the lessons that could prevent another wave of bubble failures.

Published Thursday, August 17, 2006 1:02 PM by Don Dodge

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About Don Dodge

I have been in the software business for more than 20 years. I started my software career with Digital Equipment Corp, aka DEC, in the database group. I worked with 5 software start-ups over the next 12 years. Forte Software was the first multiplatform object oriented development environment. AltaVista was the first search engine on the web. Napster was the first P2P file sharing network. Bowstreet was the first web services development environment. Groove Networks was the first secure P2P collaboration platform. Now I am at Microsoft...the biggest start-up in the world... working with VC's and start-ups in the greater Boston area. The goal is to help VC's and start-ups be successful with Microsoft, and together, provide great products for our customers.
Don Dodge
Information Worker Productivity
I have been in the software business for more than 20 years. I started my software career with Digital Equipment Corp, aka DEC, in the database group. I worked with 5 software start-ups over the next 12 years. Forte Software was the first multiplatform object oriented development environment. AltaVista was the first sear...

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