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Christopher Griffin on Startup Thinking

Innovation Pace in Web 2.0 Monetization Seems Healthy to Me

SiliconAlley.com carries a story today by Chris O’Brien from the San Jose Mercury News, complaining broadly about the “laziness” among web 2.0 startups toward innovating new forms of monetization for applications that the public seems to have decided will always require free content or access.

O’Brien tries to cover his tail in the final paragraphs, touching on a company called crowdSPRING that is creating a marketplace for creative services. But in sum, he seems depressed at the lack of innovation around monetization.

I beg to differ. I see a lot of companies, and pretty much every one of them is concerned with monetization. The ones that are banking on salvation by M&A tend to be ones that A) came out of the gate with good growth and even better PR B) found themselves with slowing growth but a healthy user base C) but found that base still too small to really generate meaningful revenues via advertising—especially when compared to the capital they may have taken on board during their run-up.

I think we are already seeing a next-generation of startup emerge even before the current wave—about whom much of what O’Brien says is true—that is highly focused on money, if only in terms of controlling costs significantly in order to have a long enough ramp to try and build a user base.

Moreover, companies all across the Web 2.0 board are starting to offer premium services or virtual asset sale options on top of their free, base-level services (Picnik, Flypaper, SynapticMash, Hive7, Challenge Games, etc.). In addition, many companies are experimenting with novel payment approaches (deferred: billmelater, shipping: Amazon,voluntary payments: TipJoy, and perhaps Twitter & Facebook for more micropayment options). Many are leveraging the affiliate networks of larger partners like Amazon and Microsoft’s Cashback Search program. Others are looking at the “gift economy” and imagining how the fact that Facebook users will gladly spend $1.00 to throw a virtual gift at someone might apply to broader economic situations. Others are creating marketplaces just like crowdSPRING’s (oDesk, Flypaper, SlideRocket).

As for Facebook: I have a higher degree of confidence than many that Facebook has learned a lot between the first F8 and the second. I expect that by the third (and if they don't screw it up), there will be some serious cash rolling in.

Seems to me there is a lot going on.

Published Monday, July 28, 2008 3:01 PM by Christopher Griffin

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Nat said:

Unfortunately Google has messed us all up with their endless "betas" and their perpetually free software. Fortunately the times, they are a changing. The likes of Salesforce.com and 37Signals have blazed the trail, we just need to follow in their footsteps.

July 28, 2008 10:10 PM

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About Christopher Griffin


For nearly 8 years Christopher was involved in the early-stage startup and investment community in Texas. The broad business areas in which he was directly involved either as a founder or early advisor/consultant included targeted meta-search, wireless medical charting, clinical nanobiotechnology, CRM tools, and consumer-focused software products. During business school Christopher was selected to participate in the Venture Fellows program, where he worked with several early-stage funds in Austin and Houston, Texas. In addition, he spent his MBA internship working for G-51, an early-stage venture capital firm based in Austin. For the past two years Christopher has worked with the marketing teams driving product strategy, revenue, and unit growth for Visual Studio Professional, VS Express, and the mashup-focused Microsoft Popfly. In December 2007, Popfly was selected by PC World as one of the “Top 25 Most Innovative Products of the Year.”

Christopher Griffin
Senior Portfolio Manager

For nearly 8 years Christopher was involved in the early-stage startup and investment community in Texas. The broad business areas in which he was directly involved either as a founder or early advisor/consultant included targeted meta-search, wireless medical charting, clinical nanobiotechnology, CRM tools, and...

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